Late Payment Policy
Effective Date: September 1,2025
Purpose:
To ensure timely payments and maintain the quality of services provided by Arlington TV Cooperative (ATVC), the following Late Payment Policy has been established. This policy applies to all members and customers unless otherwise agreed upon in writing.
1. Payment Terms
• Invoice Due Date:
Invoices are due within 20 days from the invoice date.
• Accepted Payment Methods:
- In-Person: Cash, check, or credit/debit card at the ATVC office located at 1300 Cottonwood Street during business hours (Monday–Thursday, 9:00 AM to 5:00 PM, closed on federal holidays).
- Online: Credit/debit card or ACH payments can be made via the secure payment link included in your invoice email.
- By Phone: Credit/debit card payments can also be made over the phone by calling 541-705-3506 during business hours.
- Drop Box: Cash or check with account information in a sealed envelope may be dropped off at Arlington Hardware.
> To pay online, simply click the secure payment link provided in your invoice email. If you did not receive the invoice or cannot find the link, please contact ATVC at 541-705-3506 for assistance.
2. Service Slowdown and Suspension Due to Nonpayment
• Service Slowdown:
If an invoice remains unpaid for 61 days, ATVC reserves the right to slow down or reduce the level of service provided without further notice until the outstanding balance is paid in full.
• Service Suspension:
If an invoice remains unpaid for 91 days, ATVC will suspend all services to the account until the full outstanding balance is paid.
• Reinstatement of Service:
Full restoration of services will occur once the outstanding balance is settled.
3. Exceptions
• Written Agreement:
Any exceptions to this policy must be agreed upon in writing and signed by both parties.
4. Acknowledgment
By engaging in services with Arlington TV Cooperative, members and customers acknowledge and agree to the terms outlined in this Late Payment Policy.
