ATVC Wifi Hotspot Services
TYPES OF ACCESS AVAILABLE
* IMMEDIATE SINGLE DEVICE ACCESS - Purchase by Credit/Debit: (Includes "Free", "24 hour" or "7 day" Plans)
Access & Pay Options will show at the Wifi Hotspot Login screen. ACCESS IS IMMEDIATE UPON PAYMENT!
NOTE: Login screen payment options are limited to access by a single device per transaction. You are welcome to pay for additional devices. IMPORTANT: The device you login and pay with is the device that will be authorized on the system for that transaction.
* MONTHLY MULTIPLE DEVICE ACCESS - Purchase Voucher access codes or dedicated service.
Options: AVAILABLE NOW
-
PURCHASE A Monthly Subscription Voucher code Online using Credit/Debit on a reoccurring basis until you cancel.
-
NOTE:Activation can take up to 2 business days and you will be notified, by the email you provide, with access codes.
-
-
Setup a monthly payment plan for "Dedicated Wifi Service" using a device you purchase from ATVC and good for multiple devices. Contact ATVC Business Office (Best for devices that don't connect to WiFi Hotspot or don't have WiFi capability)
-
Pre-purchase access vouchers to hand out to staff, guests, or others. Contact ATVC Business Office
NOTE: ATVC has partnered with stripe.com for fast and secure credit/debit card processing.
IMPORTANT NOTICE! (Updated June 22,2022)
We are requiring PAID access, and the FREE daily time limitations reduced.
During the height of the pandemic many internet providers opted to provide free internet services on their hotspots to support those working and schooling from home. ATVC participated in this initiative with no government reimbursement for doing so and solely at the cost of ATVC and its members.
After more than 2 years of providing this service, ATVC needs to return to paid internet services in order to support system expenses and out of fairness to its existing paid members. While there will be a "Free" hotspot service going forward, it will have daily time limitations and will encourage users to subscribe to the paid service for full access. The "limited time" free service will also allow users to test connections to the hotspot for their various devices before paying for a subscription service.
We thank you for your patience and support as we develop and implement our hotspot services.
Send comments/questions to: info@arlingtontvcoop.net
SERVICE LIMITATIONS
ATVC Wifi hotspots are located in various places around Arlington and the ATVC System. Your ability to connect and the speed of those connections depend on your type of device and how close you are to the wifi hotspot for the strongest signal.
ATVC is not responsible for poor signal and speeds due to your location or device.
Use the "FREE" Access plan to confirm your service before making a purchase.
QUESTIONS
Can I connect multiple devices to a paid VOUCHER account?
ATVC has a paid service that allows for multiple devices through the purchase of a Monthly "Voucher" plan. A "Voucher" is a special login code that allows login by a specific number of devices and bypasses daily limits until the voucher expires. "Vouchers" will be available from ATVC via a payment link.
Can I just get regular internet service where I pay ATVC monthly and not need to go through the hotspot login?
ATVC can assist you with methods for regular monthly service. Depending on your location you may still need to go through the hotspot system but without daily login requirements. Email info@arlingtontvcoop.net to get signed up.
Can I just get regular internet service where I pay ATVC monthly and not need to go through the hotspot login?
AVAILABLE NOW Yes, you can get "Dedicated Wifi Service" from one of our hotspot transmitters using a purchased device from ATVC with your own wifi SSID and Password. This service is for a fixed location and household only. Email info@arlingtontvcoop.net to get signed up.
My Smart TV or other device does not have the capability to do the additional login at the hotspot page. How can I get online?
PROBLEM: Some devices can successfully connect to the wifi but may not have an internet browser that allows you to enter a login password.
SOLUTION 1: Pay for regular "dedicated wifi service" as explained in the previous question .Email info@arlingtontvcoop.net to get signed up.
SOLUTION 2: Search your device's manufacturer web page for instructions on "How to connect to a captive portal or hotel type wifi system." We have tested several devices (Roku, Amazon, SmartTV) and have been able to connect by following the manufacturers instructions.
NOTE: For AppleTV devices you will need to use solution 1 or 3 as Apple does not have a captive portal option.
SOLUTION 3: For more tech savy advanced users, this can be solved by using a device you can purchase called a "Travel Router". It allows a single login connection to ATVC, using the travel router in your home, then you can connect your local devices to the travel router. The ATVC account is assigned to the travel router and all your local devices go through it. NOTE: ATVC will not provide technical support for customer owned travel routers. If you aren't comfortable setting up more complex connections then we suggest you use the "dedicated wifi service" option.
(ATVC has "tested/recommended" Travel Routers for sale. Email info@arlingtontvcoop.net if you are interested in obtaining one from ATVC.)
Send comments/questions to: info@arlingtontvcoop.net